Speak up

While agreeing that “the profession is guilty of perpetuating a poor image”, I feel that it can be readily brightened if QSs discard their natural reticence about their successes and become as “mouthy” as some of the other professions.

Johnston writes: “There is action we should be taking to help change and challenge this cheapest price mentality.”

A tangible example of this necessary “action” can be seen in the work of the QSs who have developed the Procure 21 initiative. This is a radical approach to achieving value for NHS patients as well as value for money – anything but a simplistic lowest initial cost approach. It is considered to be an exemplar in improving public services through better construction by the National Audit Office.

As a direct result of this team’s efforts, patients are receiving treatment sooner in better environments than would otherwise be the case. For instance, completing new operating theatres sooner has cut waiting lists.

QSs can and do illuminate the “cheapest price Dark Ages” – strike a light!