Contractors have hit out at the time it takes retentions to be paid in BSRIA’s latest KPI survey. Over one third of contractors taking part in the survey awarded one out of 10 – the worst possible score – for ‘satisfaction with timely release of retentions money’.
According to the survey, M&E contractors believe that the practice of assigning retentions is unfair and a financial burden. One contractor wrote: “Retention is very difficult to collect. Clients rarely voluntarily pay retention money. It has to be continually chased, involving time and phone calls.”
Source
Building Sustainable Design
