SWALEC’s return to contracting (EMC, May 2003, p7) is all very commendable I’m sure, but why do its sales-driven reps invade the homes of elderly and vulnerable people, frightening them into signing over large sums of money for unnecessary work?

I would readily wring the neck of the scumbag that visited my frail, 78-year-old dad and had him sign up for almost £250 of work to seven pendant drops that were not “fireproof”.

No, “fireproof” does not appear on any of the paperwork, but my father is quite clear about what was said. He’s frail but absolutely not senile.

Source

Electrical and Mechanical Contractor

Postscript

Alun Griffiths, via e-mail