The NHF wants associations owning a total of half the sector's stock to be part of the programme by April.
Associations in the programme pledge their commitment to the neighbourhoods in which they work, to their customers and to improvement and leadership.
The associations' performance against the pledge will not be monitored at first, but a kitemark with standards could be introduced in a few years' time and tenants will be polled.
The NHF also wants to boost the number of people who would like to live in social housing from 17% and raise the percentage of tenants satisfied with their landlord from 75% to 90% in a year.
Source
Housing Today
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