Grenfell QC to head up Persimmon customer care review

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Source: Duncan Andison/shutterstock.com

Findings will be made public, housebuilder promises

Persimmon is setting up an independent review of its customer care procedures to be headed by the QC representing survivors and victims of the Grenfell Tower fire.

Stephanie Barwise of Atkin Chambers has been asked by the housebuilder’s chairman Roger Devlin to look at whether its customer care culture and operations is working.

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