H.I.S. ‘central to growth plans’

Managing Director Mark Hatfield founded the Goldthorpe company 14 years ago and is now ready to take it to its next level. Along with eldest son Lee running production and wife Lynn as Financial Director, there’s a strong family influence, which is reflected in the commitment to customer service, product quality and determination to succeed.

‘Having fully reviewed a number of systems suppliers, HIS emerged a clear winner all round,’ says Mark. ‘It’s a practical, well-designed system that fabricates easily and its quality helps to sell itself. Our trade customers are very impressed with the frames and as we’re looking to grow our trade side, that’s good news for us.’

Currently split equally across trade and retail markets, Hatfield’s Windows is looking to more than double its production to around 600 frames per week and consolidate its separate production and office sites, totalling 13,500 sq ft, under one roof. Hatfield’s also manufactures sealed units and has recently invested in glass washing, saw and welding machinery.

Switching over to Fivestar takes around four weeks and HIS provides all the necessary technical backup for a smooth transition, from tooling to software packages and marketing support literature.

General Manager Peter Grimshaw, who runs the company jointly with Mark, has played a significant part in the company’s retail market success, and his experience is helping with plans for growth in 2005.

Gary Firth, HIS Systems General Manager/Director, says these support packages have proved popular with customers of all sizes who have recently switched:

‘HIS Systems offers a number of positive benefits to the discerning fabricator looking for quality, value and service. The numbers say it all.’