01 / The employee experience

As work changes in nature and method, so the design of the workplace is progressing to meet future needs. So often the term “millennials” is sprinkled through discussions about the way modern businesses are responding to the challenges of the new era, but a successful working environment must cater for a fully diverse workforce, which goes beyond a simplified classification by age. 

The employee experience is becoming vital as the war for talent intensifies against a backdrop of low unemployment, a more transient labour pool and changing expectations of work.

The average job tenure in the UK has fallen since 2013, with those in the 18-29 age bracket accounting for the highest proportion of workers voluntarily moving from one job to another. The internet has brought about vast networking opportunities and reduced reliance on face-to-face interactions. With the next wave of workplace entrants being classed as “digital natives” this invisible networking will intensify. 

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