Nearly five years late and three times over budget, the European commission’s headquarters is back in business. We took a trip to Brussels to admire the £509m refurbishment and find out what originally set the project spinning out of control – and for once, nobody is blaming the eurocrats …


2004
2004
The new Berlaymont has an energy efficient facade that reacts to weather conditions and is reminiscent of the time when the building was covered in sheeting – like one of Christo's wrapped buildings – while asbestos was being removed


After 13 years and one of the longest, most expensive and most tortuous refurbishments in history, the European commission is finally moving back into its distinctive X-shaped Berlaymont headquarters in Brussels. The refurbishment has taken four years longer than expected and has cost £509m, nearly three times more than the original budget. Figures like this immediately bring to mind another government-procured building, the Scottish parliament. The difference is that, for a variety of reasons, the Berlaymont refurbishment has cost about £78m more than the Holyrood new build.

Steven Beckers, the project architect, says it was never meant to cost anything like as much or take so long. “As the architect I was given an original reconstruction budget of 8.5bn Belgian francs [£148.6m],” he says. Problems surfaced as soon as concerns about the level of asbestos in the building forced the commission to leave in 1991. The asbestos cost a fortune to remove and took twice as long as anticipated.

But that is only part of the story. This epic refurbishment was also the victim of some of the worst aspects of the construction industry. Poor management led to legal action at almost every stage. This caused delays, which in turn sparked yet more legal action and so on. While the main parties were battling it out in the courts, the cost of alternative accommodation for the European Commission was running at £13.3m a year. Now, as the politicians and eurocrats settle into their smartly refurbished offices, many in Brussels are left wondering whether it was all worth it.

Inside the Berlaymont

A tour around the Berlaymont reveals an interior that is quietly smart and efficient. Natural materials proliferate, polished York stone floors contrast nicely with timber-clad walls and quietly sophisticated primrose-yellow polished plaster. Large, airy meeting rooms have carpet and leather chairs. Flat screens flush with the top of the meeting room tables rise up at the click of a button and discreetly hint at the technology hidden in the building. Officially the commission has moved back into the Berlaymont but it is eerily quiet for a building that houses 2250 staff. Workmen wander around sorting out snagging problems – for example they have just rehung the heavy doors to the office of the president of the commission because they were drooping and scraping the immaculate wooden floor. The room is empty apart from a single chair, suggesting that the president, José Manuel Barroso, is one who is still to move in.

The overall impression is of a building that is quiet and discreet rather than flashy and ostentatious, but that is likely to further infuriate the Eurosceptics. Where, they will want to know, has all the money gone? Yet such critics should pause for a moment before launching an attack on bungling eurocrats who fritter away public money. The European commission was merely the building’s tenant. Any responsibility for its refurbishment lies with the owner, which is the Belgian government. It was the Belgians who built the Berlaymont for the commission in 1967, so it had been the Belgian taxpayer who has had to foot the bill for the additional costs of housing the commission and paying for the building to be refurbished ready for its return.

The start of the problems

Nobody could see how much asbestos there was or exactly where it was in the building

Steven Beckers, project architect

With the benefit of hindsight, the Belgians might have wished they had knocked the building down and started from scratch. However that option was discounted early on because nearly half of the total area of the building is below ground and is intertwined with a series of tube, rail, road and pedestrian tunnels. The structure of the Berlaymont doubles up as the structure of these tunnels, so demolition would have severely affected these structures as well. “It would have been possible but extremely expensive,” says Beckers. “And you still would have had to go through the same process of asbestos removal because you cannot just allow asbestos to blow all over a city.”

Instead, the decision was taken to remove the asbestos then refurbish the building. The extent of the asbestos problem only became apparent after work started – some four years after the commission left the building. “The Berlaymont was one of the world’s largest asbestos-removal projects. Nobody could see how much asbestos there was or exactly where it was in the building,” says Beckers. “While the Berlaymont was being built, asbestos was being sprayed on the structure as fire protection while other people were doing other jobs like mixing concrete. Because the asbestos was flying around everywhere it was in the screeds, behind the tiles in the toilets and staircases – everywhere.” Meanwhile Beckers and colleague Pierre Lallemand had to design the refurbishment using original engineering drawings because they weren’t allowed access while the asbestos was being removed. “We hoped everything had been built according to those plans,” he says. “We discovered after a few months that there were many differences but none that were huge and nothing we could not cope with.”

Unforeseen problems with the asbestos removal added almost two years to the schedule. The work was originally due for completion by 1997; in the event they were not certified as finished until 1999 at a final cost of £87.8m. Beckers says the asbestos cost three times as much to remove as the original estimate, but adds that this was understandable. “It was difficult to blame people for this because of its complexity and the fact it hadn’t been done before,” he says. Indeed he says the original target completion date of 1 January 2000 was always unrealistic. “We said at the time we didn’t think it was possible because of the sheer amount of work to be done. The fact there was a two-year delay on the asbestos removal helped us do the necessary tests on the facade, look at a range of materials and do the job properly. The other delays should not have occurred. It should have been finished in about 2002.”

Legal battles

The subsequent delays that Beckers refers to centred on battles between the company specially set up by the Belgian government to design and project manage the refurbishment and the contractor. The company that the government set up went by the wildly optimistic name of Berlaymont 2000 and it employed the project’s architects, engineers and project managers. The contract to refurbish the building was won by a joint venture between French contractor Bouygues and German contractor Strabag, which formed a company called EuropConstruct. This was when things turned nasty.

Alain Destexhe, a senator in the Belgian parliament, has followed the saga of the refurbishment closely. He says the creation of Berlaymont 2000 was the root cause of all the problems. “The whole thing was mismanaged; the structure was all wrong. The classical rules of construction normally separate the functions of architect, contractor and client. Here the structure was not clear, as Berlaymont 2000 was the client and the architect. If EuropConstruct had a disagreement with Berlaymont 2000 they couldn’t rely on an independent architect to resolve it.”

The other source of conflict was the degree of control Berlaymont 2000 had over EuropConstruct. “Berlaymont 2000 put the contractor in a position where the contractor had to fight to find solutions,” explains Beckers. “EuropConstruct was forced to accept all the suppliers and subcontractors chosen by Berlaymont 2000. For me, that was not a very healthy situation.

All the time EuropConstruct were suing Berlaymont 2000 and Berlaymont 2000 were suing EuropConstruct. Some of the actions are still going on

Alain Destexhe

It was not very clear who would choose and why they would choose some companies. It was often for the cheapest price, which is not always a good idea and the contractor knows that.” The inevitable result was continual legal battles. “All the time EuropConstruct was suing Berlaymont 2000 and Berlaymont 2000 was suing EuropConstruct,” says Destexhe. “Some actions are still going on.”

A good example of this is the heating and ventilation system, one of the main sources of delay. An initial tendering process failed to find a contractor that would take on the heating, ventilation and air-conditioning contract for the budget allocated by Berlaymont 2000. The job was eventually won by four small companies that formed a joint venture called 4D. This enabled them to pass the rules stipulating the minimum company size to do the work. “When you put four small companies together it doesn’t mean any of them are capable of running the whole thing,” explains Beckers. “I don’t know whether they were competent or not, but they just couldn’t cope. This created a lot of huge delays and fights and the site stopped a few times.”

Eventually 4D got thrown off the job – with £4.1m in compensation. But that isn’t the end of the story – EuropConstruct, 4D and Berlaymont are all still suing each other for what they believe is owed to them, including loss of profit and losses caused by the delays. “Certainly lawyers have made a lot of money out of this,” says Destexhe.

These problems have had a detrimental effect on the rest of the project. “Many companies had given a price and even started production of all the goods from chilled ceilings to raised floors to facade elements, and they were told they would have to wait a few more months, if not years, before they could fit them on the building,” says Beckers. “Because of this there were a lot of claims for delays. Most of these have been paid, I believe, and they greatly increased the cost of the building.”

Interestingly, Beckers says the actual construction costs were close to the original budget. The extra expense comes from the legal battles and the cost of alternative accommodation for the Commission, as well as smaller costs such as penalty clauses for late delivery of the building.

The winner out of all this is the European commission, which negotiated a pretty good deal – in 2002 it agreed to pay the Belgians £387.4m to buy the completed building. Destexhe is sanguine about the situation: “We could say the real estate market has saved the situation as now the building is worth as much as all the costs of the refurbishment,” he says. “The European commission has got a building for less than it is worth on the real estate market and at the end of the day it’s not so much for the Belgian government.”

How Berlaymont's price tag kept rising

1967
European commission moves in to the Berlaymont, a building bought and paid for by the Belgian government.

1991
The European commission moves out because of problems with asbestos. It continues to pay £9.1m rent to the Belgian state each year, but it costs the Belgians £22.5m a year to rehouse the commission.

May 1993
The commission sets out its functional requirements for the restructuring of the building and says it will return if its requirements are met.

1995
Asbestos removal works begin.

Jan 1996
Belgian public administration minister Andre Flahaut sets up Berlaymont 2000, which is responsible for designing and project managing the renovation. It has 60 architects, engineers and administrative staff and has a 99-year lease on the Berlaymont. It is 70% owned by the Belgian government and 30% by banks Artesia and Fortis.

May 1996
Steven Beckers and Pierre Lallemand are given the job of designing the new building.

Nov 1996
Beckers and Lallemand's proposals are given the full approval of the commission.

Jul 1997
In a memorandum of understanding, the commission agrees to buy the renovated building from the Belgian state. At this stage the refurbishment is costed at £226.5m, the existing building is valued at £34.9m and the asbestos removal is estimated at £62.3m

Dec 1997
Berlaymont 2000 says the asbestos removal won't be completed until mid-1999. The building will not now be ready until the end of 2001.

1998
EuropConstruct, a joint venture between contractors Bouygues and Strabag, wins the overall contract for the site. Subcontracts are tendered.

1999
In June the asbestos removal is finally certified complete at a cost of £87.8m.

2000
In November Ernst & Young publishes a report into the delays and overruns. It says the project may not be opened until beyond 2002 and will cost more than the original budget of £226.5m. European commission vice-president Neil Kinnock refers a payment claim to OLAF, the European anti-fraud office. This centres on serious misgivings over an invoice submitted by a major contractor to Berlaymont 2000. OLAF opens an investigation into Berlaymont 2000 and its management of the site.

Jul 2001
Kinnock and Belgian telecoms minister Rik Daems sign an agreement that stipulates a price for the building purchase, and the timescale. Kinnock says Berlaymont 2000 now estimates that the cost of the refurbishment has risen to £274m. Kinnock adds that this will not be the final figure because of delays arising from legal disputes over the management of the site by Berlaymont 2000.

Feb 2002
Kinnock says the latest cost estimate by Berlaymont 2000 is that the renovation will cost £351m. Kinnock emphasises that the commission will not cover any costs caused by management errors and subsequent delays. The rise in costs is attributed to the difficulties Berlaymont 2000 has had managing the project and the costs of litigation.

Jun 2002
Kinnock says the current estimate for the renovation of the basic building is more than £421.6m.

Jul 2002
Ernst & Young says the full cost of renovation could rise to £505.2m

Oct 2002
A contract is signed for the purchase of the Berlaymont by the commission for £387.4m. The commission pays a fixed £353.6m towards the refurbishment and an additional £25m to make the building suitable for an enlarged European Union. The total figure includes £34.9m towards the basic building shell, and 70p for the land it sits on. The Belgian government has to foot the bill for asbestos removal and all the other costs.

Nov 2004
The commission finally moves back into the Berlaymont. The final cost is about £421.8m for the refurbishment plus £87.8m for the asbestos removal, making a total of £509.6m.

How the Berlaymonster lightened up

With all the fuss over the cost overruns and delays, it is easy to forget that the Berlaymont was an unusual building from the beginning. It is cruciform, and a central concrete spine runs the length of each of its four arms. Huge beams at the top cantilever out to the edges of the building and the floorplates are suspended from these beams.

The refurbishment made few changes to the basic structure of the building, but the internal space was reorganised to make it more efficient. Steven Beckers, the project architect, says only 50% of the space was useable in the original building, and that this is now 80%.The refurbished building is as innovative as the original. "I wanted to design a building that was both environment-friendly and comfortable," says Beckers. "Erkki Liikanen, the commissioner in charge of the building, said this was fine providing it reflected the values of the European commission and was sober and functional."

The innovations come in the form of a range of green features that were radical when first proposed in 1996. Beckers wanted to bring as much natural light into the building as possible to save energy and create a better working environment. "Everyone called it the Berlaymonster because it was very dark," he says. "It was never agreeable to be in because of the changes in temperature and because of the lack of natural light – it had lots and lots of problems." The problem with getting more light into the building was that increased levels of solar gain wasn't consistent with Beckers' desire to make this a low-energy building.

The answer is a unique facade with motorised glass louvres that have tiny white dots covering 60% of the surface on the outer side. These are coloured black on the inside, which reduces reflection and glare and makes it easier for workers to see through the glass. A computer and a weather station on the roof control the position of the louvres according to the degree and orientation of sunlight. On grey days the louvres are in an almost horizontal position to reflect light into the offices; at night they close like a Venetian blind to keep the heat in. On sunny days, the louvres close up according to the position of the sun to reflect heat away from the building. Beckers says the facade – which is 3 ha in area – allows up to 300% more natural light into the building than a conventional facade, yet reduces solar gain to 12%.

When the louvres are closed the facade is not just an energy-efficient veil but also looks like a Christo sculpture – a deliberate echo of when it was shrouded in white sheeting during asbestos removal work. This had actually prompted positive comments from locals about the Berlaymont for the first time in many years.

The building has a combined heat and power plant that produces 2 MW of electricity. It also provides hot water, and cooling via absorption chillers. "Most of the time the building does not need any other heating or cooling," says Beckers. "It reduces carbon dioxide emissions by 80% but was very complex and difficult to push through because the client was worried about having something else to maintain that it wasn’t used to." If additional cooling is needed, off-peak electricity is used to freeze giant tanks of water at night. These are then used to cool the building in the daytime.

Chilled ceilings also absorb heat. These were considered radical when first proposed, and prompted warnings that excessive condensation would form on the chilled beams. "It was a new technology and people were worried that it would rain inside the building," says Beckers.

Originally, Beckers wanted a wastewater plant that would have recycled 95% of the water in the building. This was dropped because of the rising costs and power struggles associated with the project.

Other changes that Beckers is unhappy about include some to the HVAC system and question marks that remain about the source of some of the timber in the building. Greenpeace claimed some timber was sourced from illegally logged Indonesian forests and declared the building a "forest crime scene".

Despite the problems Beckers seems reasonably happy with the finished product. "I would say I am 80% satisfied, which is not bad for a public building."