Coaching clinic: Communication is harder than you think

By Natalie Hall and Phanella Fine 2022-07-26T07:18:00

Most problems within organisations are rooted in poor communication, but some simple steps will help avoid the pitfalls

“The single biggest problem in communication is the illusion it has taken place,” playwright and political activist George Bernard Shaw once said.

In daily life, we need good communication skills to help us build connection and relationships as we share our feelings, wants and needs. Likewise, in leadership we need great communication skills to help us foster belonging, inspire teams and spark engagement.

We’ve been doing it all our lives – so it should be easy, right?

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