Cracking the code: Dealing with defective housing

By Francis Ho2019-10-03T14:27:00

Francis Ho discusses the government’s proposals to improve redress for buyers of new homes

When you accept delivery of a brand-new car, you don’t expect sticky brakes or the engine to constantly misfire. If it’s faulty, you’ll take it back. If the problems are interminable or calamitous, consumer rights may entitle you to a refund.

When it comes to the biggest purchase of your life, however, things are more complicated. A defective dwelling causes frustration and disappointment, at best. At worst, it threatens occupiers’ safety and wellbeing and is unsaleable.

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