HKA recently published its first Crux Insight report. What did it find?

Crux is HKA’s research programme into claims and dispute causation on major capital projects. The new report follows HKA’s investigation and analysis into the commonly cited causes of claims and disputes on engineering and construction projects worldwide. The results show the complexity of dispute causation, with an average of 13 interrelated factors for each. 

This debunks the simplicity myth perpetuated by some market commentators, who choose to focus only on headline causes of claims or disputes. Our research identifies and considers numerous primary and secondary causes, and the interrelationships between them. We believe this approach better reflects the true picture and reveals the underlying constraints impacting the operational performance of the parties, projects and the broader industry. 

“To reduce the prevalence of disputes, our industry must better manage complexity”

…