Tools off the job | Archive Titles

Table 1: Examples of benefit measures
Quality	Number of defects, returns, snags
	Predictability of quality
Logistics and operations	Number of contractors on-site
	Number of on-site/off-site operations
	Number of variation orders
	Ease of installation (time study of activities)
Organisation	Team integration (no of variation orders)
	Personnel turnover
Health & safety	Accidents/incidents
	Site staff numbers (man-hours on site)
Sustainability & environment	Pollution (e.g. no of deliveries to site)
	Percentage of product re-usable
	Site waste volumes
Security	Number of operations
	On-site time (man-hours)

Table 2: Classification of benefit measures
	Health and safety	Sustainability and environment	Logistics and operations	Quality
Hard/simple	No. of fatalities		No. trades on site
	Site-based man-hours
Hard/complex	No. of incidents	Average deliveries	No. of on-site operations	No. of defects
		Site waste volume	No of tasks/activities	Predictability of quality
				No. of variation orders
Soft/simple	Training take-up
Soft/complex	Perception of safety			Client satisfaction