All Building articles in Archive Titles – Page 750
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Rents are often unfair
I find the disparity of rents in different parts of the country worrying, particularly as the introduction of a flat-rate rent is now taking off (“Housing Corporation to scrutinise inflated rents”, 23 July, page 9).It won’t be fair on the tenants as most of them will find themselves in square ...
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Youre nicked or are you?
“You’re nicked, sunshine” (23 July, page 30) states that “the law obliges housing staff to prevent any illegal use of controlled drugs on their premises”. This is inaccurate and gives a wrong message to service providers.Section 8 of the 1971 Misuse of Drugs Act explicitly forbids “knowingly permitting or suffering ...
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A waste of time and money
When a firm of solicitors wouldn’t give up on a case, the Housing Ombudsman Service was forced to invest a lot of work and expense. Mike Biles has the story
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New market
New market: Plans have been unveiled for the £42.5m redevelopment of the Market Estate in Islington, north London. The estate’s tenants voted to transfer their homes to Southern Housing Association in July, paving the way for the renewal.The entire estate will be demolished and replaced with 240 homes for rent, ...
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LIving for tomorrow
Giant hanging bubbles, floating pods and blobs stuck onto skyscrapers sound like sci-fi but they could be the future of housing and the answer to your problems.
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Were not like the others
Last week’s “efficiency” issue was very timely.However, I think the feature on the private sector missed the central point on Easyjet’s efficiency (6 August, page 29). Easyjet saves money by removing many of the luxuries other airlines offer, such as a meal included in the ticket price. The customer knows ...
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Hat's off
Hat's off: The £30m Yallops Yard project is the last major site in the redevelopment programme of Tower Hamlets Housing Action Trust. It consists of 262 homes, including 38 social housing and 16 shared-ownership units for the Guinness Trust. It is now under construction on a brownfield site owned by ...
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Joining up is hard to do, but Whitehall must keep trying
The ODPM’s second urban summit will take place in Manchester early next year.
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Green giant
Green giant: This garden, owned by the Hubbard family of Stretton Sugwas, Herefordshire, has won an annual gardening competition organised by Marches Housing Association. The West Midlands landlord has been running the award scheme for tenants in Herefordshire, Shropshire and Worcestershire for three years. The Hubbards won £100 in gardening ...
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as Manchester gets three stars for Supporting People service
Manchester council has become the first local authority to get the top, three-star rating for its Supporting People services.
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Financial jargon ... made simple
Find your way through money meetings with Chloe Stothart
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Are you a shining example?
I’m researching customer service excellence in housing associations and I’m looking for some case studies from readers. I’m not just looking for organisational good practice but examples of the little things individual staff members do or have done that made a difference for their customers. If your organisation does things ...
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What kind of company are we keeping?
Industrial and provident societies don’t know whether they’re companies or not. If they are, they’re subject to insolvency rules, so they need to find out soon …
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Liverpools Include comes to Newcastle
Newcastle council’s new Liberal Democrat administration is to use a neighbourhood management strategy pioneered by party colleagues in Liverpool.
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Come on, be reasonable
When a worker becomes disabled you must take ‘reasonable steps’ to find a job they can do. But what does that mean?
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Clearance must be the last resort
The northern way steering group’s draft report on sustainable communities in the north of England includes a number of controversial conclusions. Chief among these, as we report on page 7, is the expectation that the decent homes standard should be achieved, in some cases, by clearance rather than repair.
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Now Chester-le-Street will get the David Hucker treatment
Troubleshooter hired to pull council’s housing service up from no stars to two
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Supported housing cash cuts ‘could slash development’ …
NHF concerned that Supporting People cuts will reduce funding for new schemes
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Can’t get the staff?
Could be time to change your deodorant – but it’s more likely you’re putting off talented applicants with old-fashioned hiring methods. Consultant Helen Green explains how to get the phone ringing again.